Frequently asked questions

Media Wall, Home Straight Enclosure
Cup Day Styles on the Straight
AAMI Victoria Derby Day
Home Straight Enclosure - Atlantic Group
STYLES ON THE STRAIGHT

Styles on the Straight is a Fashion Competition available to all Home Straight Enclosure guests over the age of 18. The show runs each Race Day, with winners announced & prizes distributed on the day. To register please click here. Registrations are available on event day in the entrance marquee prior to 12pm, however this is strictly subject to availability.

BUS TRANSFER

In 2019 a return bus shuttle service will be operating between a city location (TBA) and the Home Straight Enclosure. The cost is $25-30pp return, and must be booked in advance.

If you have booked and paid for the bus service online, you will receive a bus time request form from Mercury Principle Events. Bus times will be automatically allocated if completed form is not returned within 1 week of receiving.

If you cannot locate your bus time confirmation email, please contact Mercury Principle Events on sales@mercuryprinciple.com.au or 03 9425 9449.

If you have already purchased your Home Straight Enclosure Package and would like to add the bus transfer service to your booking, please email sales@mercuryprinciple.com.au

If you have booked the bus transfer, your entry wristband is all you need to board the bus – NO other ticket will be required. As you board the bus at TBA, our hosts will tick off your name and issue a return bus wristband which you will need to wear to board the bus at the end of the day.

The buses run to a strict time schedule, so please ensure you arrive prior to your allocated departure time to ensure you do not miss your bus.

If you are unable to make the bus, a return bus wristband will be issued to you once you are inside the Home Straight Enclosure. Please make yourself known to a member of our staff who will assist you.

NO refunds will be given if you have booked the bus and do not show up.

It is possible to book the bus one way, however the cost remains the same.

Tickets can not be booked on the day.

ARRIVING/DEPARTING THE TRACK VIA TRAIN

Please click here for a detailed welcome letter on arriving/departing Flemington Racetrack via Train.

Trains to the racecourse depart from Flinders Street Station (Platforms 8 & 9) and Southern Cross Station (Platform 14) during the peak periods approximately every four minutes.

Allow approximately 20 minutes walking time to get to the Home Straight Enclosure.

NB: If travelling by train you will need to pre purchase a Myki Card online at https://www.ptv.vic.gov.au/tickets/myki/buy-a-myki/

Arriving by car: The most direct access is from Smithfield Road via the tunnel into the centre carpark, here you will be further instructed by VRC parking staff. A limited amount of parking is available in the centre car park with a fee payable to the VRC parking staff. Please click here to view map.

ARRIVING/DEPARTING THE TRACK VIA CAR

Please click here to view a detailed welcome letter on arriving/departing Flemington Racetrack via Pre-Booked Transfer/ Private Car.

*A limited amount of parking is available in the centre corporate car park with a fee payable to the VRC parking staff.

TICKETING

Your entry tickets will come in the form of a Home Straight Enclosure Wristband, and will be sent out via registered post to the address listed on your booking form approximately 2 weeks prior to event day. In the event that no one is home on the day of delivery, a notification card from Australia Post will be left on your premises asking you to collect package from your nearest Australia Post outlet.

Overseas guests must provide a delivery address within Australia.

An email will be sent to the person who made the booking with the registered post tracking details once the wristbands have been mailed out.

Home Straight Enclosure Wristbands must be worn to gain entry to Flemington Racecourse and the Home Straight Enclosure.

No other tickets are required. One wristband per guest. Once stuck together the bands cannot be separated so please do not put them on until race day.

Home Straight Enclosure Wristbands may be used to gain access to all general public areas.

STYLE GUIDE

No doubt our guests will be looking fabulous! But to avoid inconvenience on race day please ensure that your attire, and that of your guests is appropriate.

Ladies: Racewear.

Gentlemen: Jacket and tie.

Denim is not acceptable.

Please note sunscreen will be provided on the day.

LOST WRISTBANDS

Please email sales@mercuryprinciple.com.au if you have not received your wristbands in the mail or if they have been misplaced or lost. Lost or misplaced wristbands will be cancelled deeming them unusable to gain entry.

Replacement wristbands will incur an additional charge as set by the VRC.

HOME STRAIGHT ENCLOSURE & RACE TIMES

AAMI Victoria Derby Day                                       Lexus Melbourne Cup Day

Enclosure Opens: 10:45am                                       Enclosure Opens: 10:00am

First Race: 11:45am                                                     First Race: 11:00am

Entree: 12:00pm                                                          Entree: 12:00pm

Main: 1:15pm                                                               Main: 1:30pm

Dessert: 2:45pm                                                          Dessert: 3:10pm

Main Race: 3:45pm                                                     Main Race: 3:00pm

Last Race: 5:15pm                                                       Last Race: 5:15pm

Bar Closes: 5:45pm                                                     Bar Closes: 5:45pm

Facilities Close: 6:15pm                                              Facilities Close: 6:15pm

 

Kennedy Oaks Day                                                      Seppelt Wines Stakes Day

Enclosure Opens: 12:00pm                                          Enclosure Opens: 11:15am

First Race: 1:15pm                                                         First Race: 12:15pm

Entree: 1:00pm                                                               Entree: 12:20pm

Main: 2:00pm                                                                  Main: 1:30pm

Dessert: 3:30pm                                                              Dessert: 3:00pm

Main Race: 5:50pm                                                        Main Race: 4:55pm

Last Race: 6:25pm                                                          Last Race: 5:45pm

Bar Closes: 6:55pm                                                         Bar Closes: 6:15pm

Facilities Close: 7:25pm                                                 Facilities Close: 6:45pm

TOILETS

Male, Female and Disabled facilities are conveniently located inside the Home Straight Enclosure.

FACILITY SEATING

All venue seating is allocated before event day.

Tables are made up of 10 and 12 persons, with a limited number of 14 person tables available. Bookings for less than 10 pax will be on a shared table.

All persons who have booked together will be seated together.

You may also request to be seated with your friends who have booked separately, at least 14 days prior to event day by email to sales@mercuryprinciple.com.au

Seating changes will not be made on the day of the event.

Large groups of 12 or more will be seated at tables close to each other.

ATM

There is an ATM inside the Home Straight Enclosure.

GUESTS WITH DISABILITIES

To pre-book or enquire about the Flemington disability bus for access throughout the racecourse please call VRC Customer Service on 1300 727 575.

For all other enquiries please email sales@mercuryprinciple.com.au every endeavor will be made to accommodate your request.

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DIETARY REQUIREMENTS

Dietary requirements of a medical nature please email sales@mercuryprinciple.com.au with the details at least 14 days prior to the event.

If you have already noted dietary requirements in the request section of the VRC online booking system your request has been noted and you do not need to email.

RACE DAY FLOWERS

AAMI (Victoria) Derby Day – Cornflower

Emirates Melbourne Cup Day – Yellow Rose

Crown Oaks Day – Pink Rose

Emirates Stakes Day – Red Rose

TERMS AND CONDITIONS

Please visit our website for a list of the terms and conditions.